A & E Textile House values customer satisfaction and ensures a smooth return and refund process. Please read our policy carefully before initiating a return.
Return Window
We offer a 7-14 day return policy from the date of delivery. If you are not satisfied with your purchase, you may request a return within this period.
Eligibility for Returns
To be eligible for a return, the item must be: ✔️ Unused, unwashed, and in its original condition ✔️ In its original packaging with tags attached ✔️ Free from stains, damage, or odors
Return Process
Contact Customer Support
Before shipping your return, please reach out to our support team at +91 95212 36123 to confirm the return eligibility and shipping address.
Ship the Item
Once confirmed, you may ship the item to the provided return address.
Customers are responsible for the return shipping costs unless the item is defective or incorrect.
Inspection & Approval
After receiving the returned item, our team will inspect it.
If the return is approved, we will process the refund or exchange as per your request.
Refunds
Approved refunds will be processed within 5-7 business days after inspection.
The refund will be issued to the original payment method.
Shipping charges are non-refundable.
Non-Returnable Items
🚫 Customized or personalized items 🚫 Used or washed products 🚫 Clearance or final sale items
For any questions or concerns, feel free to contact our support team at +91 95212 36123.
A & E Textile House – Quality & Comfort, Crafted for You.
